Boost for Mental Health Services

Lifeline new crisis supporters funding
08th Mar 2023

IN a major boost for mental health support and services in the region, 10 new crisis supporters will be trained and based in Armidale, answering calls to the 13 11 14 Lifeline Crisis Support telephone line.
A State Government grant of $160,000 for the charity will help establish a crisis support centre in Armidale, providing thousands across the region with much-needed telephone crisis support services.
Lifeline New England North West and Northern NSW General Manager Michael Were said Lifeline was thrilled to receive the funding.
“Lifeline believes that no Australian should face their darkest moment alone, and we receive on average, over 3,000 calls from Australians in crisis every day,” Mr Were said.
“Unfortunately, not every call can be answered as we do not have enough volunteer crisis supporters trained to cope with the demand for Lifeline’s services. Armidale is a key location for the development of our services, particularly in rural NSW.
“It is common for our Crisis Supporters to receive calls where a person is anxious, depressed, worried, in difficult relationships situations, or experiencing suicidal ideation. 
“Our Crisis Supporters receive extensive training; the total program takes approximately nine months to complete.  We are excited to be establishing a new location for Lifeline Crisis Support in Armidale.
“Lifeline’s support to the New England will now include crisis support, as well as an already established free counselling service (face-to-face and online), as well as community training and a disaster recovery program following the Black Summer Bushfires.
Expressions of Interest are now open for Lifeline Crisis Supporters. Those interested can go to the Lifeline website to register their interest at newengland/get-involved/become-a-crisis-supporter