Digital Water Meters rolling out in Guyra

15th Jul 2025

Armidale Regional Council is set to begin the rollout of Digital Water Meters (DWMs) across the local government area, with Guyra the first to receive the upgrade. The new meters promise smarter water use, improved leak detection, and more accurate billing—all at no additional cost to residents.
Digital Water Meters are part of Council’s push toward smarter, more efficient infrastructure. Unlike traditional meters, DWMs collect hourly water usage data, allowing both residents and Council to monitor consumption in near real-time.
The system will provide each household with access to a Customer Portal. From there, residents can view their usage, set alerts for high consumption or suspected leaks, and receive monthly reports—helping them make informed decisions and avoid unexpected water bills.
One of the most significant benefits is the early detection of leaks. The data collected will allow both residents and Council to quickly identify and respond to abnormal usage patterns, potentially preventing water damage and reducing financial burdens.
The upgrade comes at no cost to residents, as the project is fully funded by the Water Fund Reserve. Council is replacing meters that have reached the end of their service life, opting to install this new technology rather than replace outdated devices.
Installation will be conducted in stages over the next 18 months, starting in Guyra. While the schedule is subject to change due to weather and unforeseen events, residents will receive timely updates about their area’s rollout and instructions on how to access the portal.
Beyond individual households, the new metering system is expected to streamline Council operations by eliminating manual meter reading, allowing staff to be reallocated to other critical services.
Residents are encouraged to check Council’s website regularly for updates on the installation timeline in their area.